Project / Rental launch
Chroma
A place in the South Flats.
Chroma’s 133 rental homes arrived in Vancouver’s South Flats as the building neared completion. VADA first engaged BSMNT to support the launch alongside its leasing team; Wave Developments subsequently retained the mandate directly. With limited time, budget and an emerging brand, the work brought the address, the homes and the leasing journey into focus.

Project record
01 / Start with the audience
The South Flats, close to home.
Main Street, Mount Pleasant and Olympic Village gave Chroma a rich local context. Research into prospective renters and their different household needs shaped how the South Flats address was introduced, alongside transit connections and the surrounding creative district.
The story stayed close to everyday choices: the type of home, the neighbourhood around it and the reasons this address might suit a renter’s life.


02 / Carry it into the journey
From a home in view to a viewing.
The campaign developed alongside the practical work of launching the building. Floor-plan and amenity feedback, website requirements and registration were considered with VADA’s leasing process, connecting the first enquiry with tour booking and follow-up.
Product information and communication needed to remain clear at each step, so the interest created by the campaign could continue into a useful conversation about the homes.

03 / Build for the real leasing cycle
A campaign that moved with the building.
Over five months, four campaign phases responded to changing availability, pricing, incentives and photography. The creative direction held the neighbourhood story together while the messages changed with the leasing team’s needs.
More than 230 social tiles and 300 campaign assets supported paid social, display, search, email and web. Centralised version control kept the current material identifiable and consistent across platforms, partners and handoffs.



04 / What changed
One continuous introduction.
An initial advertising assignment grew into sustained support for the launch. Audience research, product guidance, campaign production and leasing communication worked together, keeping the introduction to Chroma coherent as the building and its availability changed.
Delivered scope
Audience and neighbourhood research; product and floor-plan feedback; website, CRM and lead-flow direction; phased campaigns; copy and creative production; media coordination; leasing support.
Credits
Project team
- Development
- Wave Developments
- Architecture
- Studio Balcaen Kwan
- Leasing team
- VADA Property Management
Creative contributors
- Strategy + creative lead
- Bailey McRae / BSMNT
- Media partner
- Ryznar Media
- Signage production
- Rapid Signs